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Pricing

Predictable pricing based on complexity and scale

ScaleWise pricing is designed for real, ongoing back-office operations — not short-term staffing or call-center models.

Your cost is determined by two clear variables:

  • The complexity of the work
  • The size of the team required

No hidden overhead. No add-ons. No renegotiation every time you scale.

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How pricing works — Band-Based Pricing

Each campaign has one tier (1–3) set during scoping and one band (Launch, Scale, Enterprise) based on team size.

Scope the campaign

Define the tasks in scope.

Assign the Tier (1–3)

Tier is set by task rigor and risk.

Confirm team size

Band is set by associate count.

Apply your band rates

Launch, Scale, or Enterprise.

One tier per campaign. If tasks span different tiers, that is a separate campaign with its own team and pricing. Tier is a property of the work, not a client dropdown.

Tier pricing - Pick a band inside each tier

Three tiers, three bands. Each card shows the associate hourly rate for the tier you need — defaulting to Scale because it fits most teams.

Tier 1
Task Execution
Band-based tiers

Pick your band to see the hourly rates for this tier.

Band

Associate rate

One rate per tier + band

$20/hr

QA + supervision included. Custom reporting included.

SOP-driven tasks and repeatable workflows
Output reviewed downstream (spot checks + QA)
Best for stable, high-volume execution
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Tier 2
Controlled Operations
Band-based tiers

Pick your band to see the hourly rates for this tier.

Band

Associate rate

One rate per tier + band

$24/hr

QA + supervision included. Custom reporting included.

Validations and multi-step workflows
Tighter feedback loops and more frequent review
Best for exception routing and accuracy-sensitive work
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Tier 3
Critical Operations
Band-based tiers

Pick your band to see the hourly rates for this tier.

Band

Associate rate

One rate per tier + band

$28/hr

QA + supervision included. Custom reporting included.

High-impact workflows (billing/finance/data integrity)
Strict QA + escalation paths + supervisor involvement
Best for close-adjacent or high-risk operations
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Bands

Launch (3–11 associates)

Great for pilots and fast starts

Scale (12–49 associates)

Most teams pick this band

Enterprise (50+ associates)

Best rates for large programs

What’s included (no extra cost)

Every ScaleWise engagement includes:

Dedicated full-time associates
Embedded supervision (so you manage outcomes, not individuals)
Quality assurance built into execution
Custom reporting aligned to how you measure performance
U.S. time-zone alignment
Minimum engagement: 3 full-time associates

These are part of the operating model by design — not optional upgrades.

Nearshore economics, applied responsibly

ScaleWise operates from Mexico, providing nearshore advantages such as:

Time-zone alignment with U.S. teams
Operational proximity
Sustainable cost structures

Lower cost is achieved through deliberate operating design, efficient workflows, and responsible scaling — not by cutting corners.

Estimate your costs and savings

To model pricing using your own assumptions:

👉 Estimate Your Savings

Compare ScaleWise pricing against U.S. hiring benchmarks by:

State
Team size
Task complexity

This is directional math designed to support internal evaluation and decision-making.

Discuss pricing in context

Pricing only makes sense when viewed alongside:

Your workflows
SLAs
Volume
Risk tolerance
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